FREQUENTLY ASKED QUESTIONS

PSVQ questions.
Clearer direction.

Explore the company, the three solution areas and the practical questions that shape a retail concept.

19 answers

CompanyHow are PSVQ, PERPETUAL SALES INC and PSVQ APP connected?

PERPETUAL SALES INC (PSI) is the Canadian company established in 2004. PSVQ is the application name of its smart retail software platform, and PSVQ APP is the associated application. In October 2025, PSI officially announced the global launch of PSVQ APP. The website provides the official brand introduction, development plans and company updates.

Read the PSVQ APP introduction
CompanyWhat is PSVQ?

PSVQ is the application name of the smart retail software platform of PERPETUAL SALES INC., a Canadian company established in 2004. Its focus brings together smart vending, retail operations and digital media. Planned capabilities include equipment management, inventory monitoring, operational tasks, AI-assisted replenishment, business data analysis and settlement information management.

Meet the company
CompanyHow do the three solution areas fit together?

Vending provides the physical point of purchase. Operations concerns the information and routines used to keep that point useful. Retail media concerns digital messages in the retail environment. They can be considered together, but the appropriate scope depends on the location.

Explore the solutions
CompanyDoes PSVQ focus on one type of location?

The site explores workplaces, campuses, residential and shared spaces, retail venues and travel environments. Each setting brings different needs and constraints, so the format and operating plan should be assessed for the individual location.

Explore the environments
VendingWhat makes a vending concept smart?

A smart vending concept considers the physical purchase experience together with the information needed to operate it. Depending on the selected equipment, this may include sales, stock or machine status. Specific functions need to be confirmed for the chosen configuration.

Discover smart vending
VendingHow should the product assortment be chosen?

Start with the people using the location and the reason they may want to buy. Time of day, visit length, storage conditions, package dimensions and refill access all influence the assortment. A focused starting selection is easier to review and refine.

Read about the purchase experience
VendingWhat should be checked before selecting a location?

Consider customer visibility and access, available space, power, connectivity, refill routes and maintenance access. Site rules and environmental conditions also matter. These checks identify requirements that need site-specific confirmation.

See the planning framework
VendingWhich payments and equipment features are supported?

Payment methods and equipment features depend on the selected hardware, software, payment provider and location. Capacity, temperature control, accessibility and monitoring features should be confirmed during scoping rather than assumed from a concept image.

Explore vending considerations
OperationsWhat does AI-assisted retail operations mean?

It means considering analytical tools that help people review patterns, highlight exceptions and prioritize decisions. Useful applications depend on suitable information and a defined workflow, with people responsible for interpreting the result and deciding what to do.

Explore the operating approach
OperationsDoes AI replace the operator’s judgment?

Our approach places human decisions at the center of the routine. A suggestion needs context: a site event, product change or incomplete information may explain a pattern. Clear ownership and access to the underlying information help people decide how to act.

Read about connected operations
OperationsWhat information is useful for day-to-day operations?

Useful information may include recent product movement, stock availability, refill activity, equipment status and unresolved issues, where the selected systems provide it. Organize the information around the task: preparing a visit is different from reviewing assortment over time.

See the daily operating routine
OperationsCan existing equipment and systems be connected?

Compatibility needs to be assessed against the actual systems. Data formats, access permissions, provider capabilities, update frequency and ownership all affect the options. Treat integration as a specific requirement with validation steps.

Read about defining the scope
MediaWhat is retail media in this context?

Retail media is digital communication within or near the purchase experience. Depending on the setting and permissions, it can include product information, contextual messages or promotional content. Its purpose should be clear and appropriate to the location.

Explore retail media
MediaHow should screen content be planned?

Begin with the message, the intended audience and the moment in which it will be seen. Consider legibility, viewing distance, message length, scheduling, approval ownership and a routine for keeping content current.

See the content lifecycle
MediaHow can retail media be evaluated?

Use measures the chosen system can actually provide. Playback records, audience exposure, interaction and sales impact describe different things. Agree the intended outcome and the meaning of each measure before drawing conclusions.

Read about thoughtful evaluation
PlanningWhat information is helpful at the start?

A short site description, typical users, opening hours, available space and known technical constraints provide a useful starting point. State the problem you want to solve before deciding which technology should be included.

View the planning checklist
PlanningDoes every site need the same setup?

No. Layout, audience, product needs, visit patterns and operating responsibilities can differ substantially. Assess each setting before selecting a format, connecting systems or planning screen content.

Compare different environments
PlanningAre these photographs of completed PSVQ installations?

Website imagery illustrates possible environments and design directions. They are not photographs of completed PSVQ installations or equipment specifications. The official company logo is the identity supplied for PSVQ.

View the company identity
PlanningWhere can I learn more about a particular area?

Each solution has a dedicated page covering its purpose, practical considerations and the information useful for planning. The approach page then explains how to bring those considerations into a clear scope.

Choose a solution area
Concept of a two-person retail planning consultation with a tablet and project materials

BUILD A CLEARER BRIEF

Turn the questions
into a starting point.

Gather the essentials about the location, its users and the intended experience. A concise brief helps identify what needs to be decided next.

Explore our approach