Munich, Germany | November 2024

In November 2024, PSVQ announced that it was advancing cooperation with Germany's Allianz Group in the field of operational protection for intelligent vending machines. The initiative aims to explore risk management and protection solutions for global smart retail operators, focusing on key areas such as equipment-related risks, business interruptions, and logistics and distribution.

According to cooperation information provided by PSVQ, the initiative is intended to enhance the operational stability of intelligent retail equipment, strengthen operational risk management mechanisms, and provide more structured business support for partners worldwide. Global Smart Retail Expansion Creates New Risk Management Requirements As intelligent vending machines are increasingly deployed in residential communities, educational institutions, commercial buildings, healthcare facilities, and tourist destinations, the complexity of equipment operations continues to grow.

Equipment malfunctions, logistics delays, operational interruptions, and cross-regional management challenges may all affect operational efficiency and business costs. PSVQ aims to introduce professional risk management principles to strengthen equipment operations management procedures and improve its partners' ability to respond to unexpected operational challenges.

Four Key Areas of Operational Protection Planning 1. Equipment Damage Risk Protection Exploring protection mechanisms for accidental equipment damage, certain hardware failures, and other risks that meet agreed terms and conditions, with the aim of reducing potential losses during equipment operations.

  1. Business Interruption Risk Management Researching risk identification, emergency response, and business recovery mechanisms to address equipment downtime, unexpected malfunctions, and other operational interruptions.

  2. Logistics and Distribution Risk Management Developing more comprehensive logistics risk management procedures covering equipment transportation, product distribution, and cross-regional logistics coordination.

  3. Global Operational Risk Management Studying equipment management standards, operational procedures, and risk control mechanisms suitable for different markets to promote standardised international business development.

Building a Sustainable Long-Term Operations Framework PSVQ believes that the sustainable development of the smart retail industry requires not only advanced equipment and digital technologies but also comprehensive operational procedures and effective risk management capabilities.

Looking ahead, the company plans to integrate risk management mechanisms with its intelligent equipment operations platform. Through equipment monitoring, operational data analysis, and standardised management practices, PSVQ aims to improve operational efficiency for its global partners.